Last Updated: May 25, 2026

As AnaSosyal, we attach the highest importance to the security and privacy of our users' personal data in accordance with international data protection standards, including the GDPR (General Data Protection Regulation). This Privacy Policy has been prepared to inform you about the purposes for which your personal data is processed, how it is protected, with whom it can be shared, and your legal rights while using our digital services, e-pin solutions, and social media tools.

1. Data Controller

Within the scope of data protection laws, AnaSosyal acts as the Data Controller. Our contact channels are listed at the end of this text.

2. Personal Data We Process

Within the scope of your use of the AnaSosyal platform, the following data may be processed in accordance with legal regulations:

• Identity and Contact Information: Name, surname, phone number, e-mail address.

• Technical and Security Information: IP address, device information, cookie logs, browser type.

• Financial Information: Order history, payment method selection (Your credit card details are processed directly within the infrastructure of licensed payment gateways and are not stored by us).

• Customer Transaction Information: Purchased packages, social media links/usernames, support tickets, and chat history.

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following legal and commercial purposes:

• Executing order fulfillment, delivery processes, and providing post-sales customer support,

• Processing secure payment and financial transactions,

• Ensuring platform security, preventing suspicious activities, and fraud mitigation,

• Enhancing service quality, optimizing user experience, and analyzing technical system performance,

• Complying with legal obligations and responding to requests from authorized official bodies,

• Sending promotional content, discounts, and new service notifications, provided that you have given your explicit consent.

4. Transfer of Personal Data

Your personal data may be shared with authorized public institutions to fulfill legal obligations, with licensed third-party payment providers to complete transactions securely, and with our infrastructure partners (servers/hosting) exclusively to sustain the technical workflow, in compliance with data protection laws.

5. Your Legal Rights (GDPR & Data Protection Rights)

As a data subject, you hold the following rights regarding your personal data:

• Right to Access: Request information about whether your data is being processed and ask for a copy.

• Right to Rectification: Request the correction of incomplete or inaccurate personal data.

• Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data under certain legal conditions.

• Right to Object: Object to the processing of your data based on automated individual decision-making or direct marketing.

• Right to Data Portability: Request the transfer of your data to another organization where technically feasible.

6. Contact and Applications

To exercise your data protection rights, request information, or submit a request, you can contact us directly:

• WhatsApp / Phone: +90 850 309 69 28

• E-mail: destek@anasosyal.com

AnaSosyal reserves the right to update this Privacy Policy in line with changes in legal regulations.